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In business, the more successful you become, the more current & prospective customers you have to support. If you’re not careful, your ability to take & respond to all these inquiries can become a bottleneck that slows your growth and leads to a poor customer experience—which can lead to bad reviews & increased churn.

At True Virtual Assistant, we specialize in working with organizations in all stages of the business lifecycle, and we’ve seen firsthand how being shorthanded in customer service & support can hold you back. That’s why we take pride in delivering the highest quality virtual assistants to handle your customer service tasks, letting you rapidly scale to meet demand.

True Virtual Assistants can provide the leverage you need to meet your customer service & support demand at a fraction of the cost of hiring full-time staff. Customer service outsourcing lets you work smarter, not harder, and helps you invest your time in dollar-productive activities that matter.

How much does it cost to outsource? With a True Virtual Assitant, you could pay 70% less of what you’d pay for in-house labor—and we take care of all the recruiting, background checks, payroll & benefits for you. We take the risk out of outsourcing your customer service team.

From a single VA to staffing a complete department, true virtual assistants give you a solution for customer service & support that allows you to handle as many inquiries as required without letting staffing concerns distract you from your core mission.