Virtual Receptionist
VIRTUAL RECEPTIONIST
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SAVE TIME & GROW REVENUE
Increase your productivity & focus on running your business – all for an incredibly low price that you simply can’t match with in-house staff. A Virtual Receptionist lets you focus your attention on growing your business by handling calls & administrative tasks.
MANAGE SCHEDULING
Manage scheduling for sales meetings, start and/or end dates for account services, and upcoming escalation calls as required. They will assist you with maintaining your schedule and keeping your customer service on track.
ADMINISTRATIVE SUPPORT
Perform a variety of administrative tasks for you such as screen calls & emails, manage calendars, run reports, update the CRM, and assist with customer training & education, issue resolution & prompt customer response.
AVAILABLE 24/7
True virtual assistants are capable of providing 24×7 coverage for your team, ensuring that you don’t miss valuable inquiries regardless of the time of day or day of the week.
BASIC CUSTOMER SUPPORT
Answer customer questions, route inbound calls, emails & chats to the correct team members, create & update tickets in your CRM, and followup internally to ensure prompt response and guarantee customer satisfaction